Returns & Exchanges

At NHS Skate Direct, we want you to be completely stoked with your setup, which is why we offer a 30-day return window for all unused gear in its original packaging. Please ensure that skateboards have not been gripped or skated to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original shipping box, ensuring all tags are attached and hardware is included.

  • 3.
    Attach Shipping Label

    Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

  • 4.
    Drop Off and Track

    Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.